Privacy Policy

Clear, simple policies designed to keep your shopping experience smooth and transparent.

At FarshAura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase through our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy. We recommend that you also review our Terms & Conditions.

Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include:

  • Device and browser information
  • IP address
  • Time zone and geographical information
  • Pages and products you view
  • Websites or search terms that referred you to our website
  • Information about how you interact with our website

We collect this information using technologies such as cookies, log files, web beacons, tags, pixels, analytics tools, and server-side tracking technologies.

Additionally, when you create an account, subscribe to our mailing list, make a purchase, participate in surveys or promotional activities, or otherwise interact with us, we may collect personal information including:

  • Name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Account information
  • Payment-related information required for refunds or order adjustments
  • Facebook or Google profile information when you sign in using these platforms
  • Information provided in customer surveys, promotions, or special offers

How We Use Your Personal Information

We collect and use your personal information to better understand your needs and preferences, improve our services, and provide you with a smooth shopping experience.

1. Internal Record Keeping and Customer Communication

We may use your information to maintain internal records, improve our products and services, resolve disputes, and enhance your overall customer experience.

With your consent, we may periodically send you promotional emails regarding new products, special offers, updates, and other information that may be relevant to your interests.

From time to time, we may also contact you for market research or customer feedback purposes through email, telephone calls, or WhatsApp.

Your information may also be used to personalize and improve your experience on our website.